Shipping policy

Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with ORVIK. Every order is carefully prepared to ensure you receive a high-quality product. Please read our Shipping Policy before placing your order.

Order Processing

All ORVIK products are made to order. Once your order is confirmed and payment has been successfully received, your order enters our production process.

Processing time is typically 2–5 business days.
During peak seasons, holidays, promotional events, or high order volumes, processing times may be longer.

Orders are processed only after successful payment confirmation.

Shipping & Delivery

Once your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and the courier service.

Estimated delivery times are provided for guidance only and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details, where available.

You can use the tracking number to monitor your shipment through the courier's tracking system.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before your payment is completed.

Any promotional free shipping offers will be clearly communicated on our website.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:

Courier service delays
Weather conditions
Public holidays
Natural disasters
Government restrictions
Incorrect or incomplete shipping information provided by the customer

ORVIK is not responsible for delays caused by these circumstances.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, ORVIK is not responsible for failed deliveries, returned shipments, or additional shipping charges required for re-delivery.

If your order has not entered production, please contact us immediately to request an address update. Once production or shipping has begun, address changes may not be possible.